Usage of Public Library Services in Long Beach City, California-USA During Covid-19 Pandemic: An Analysis

N. Nageswari, S. Thanuskodi

Abstract


A study was conducted to analyze the usage of 12 public libraries in Long Beach city, California, USA. The paper analyzed the awareness of public library services during the covid-19 Pandemic in main and its neighborhood libraries. The methodology adopted for the study was the survey method in which questionnaires and interviews were used as Data collection Techniques. A total of 36 respondents participated in the study. It was concluded that all the patrons are aware of the public libraries' alternative services; they utilize them effectively. Show that the maximum users of long beach public library are highly satisfied with the various services offered to them 29(80.56%) during the COVID-19 Pandemic. Public library are considered to be the most essential since they improve the literacy rate. It was evaluated through user perspective result-based because they are the ultimate users of the public library services.

https://dorl.net/dor/20.1001.1.20088302.2021.19.2.4.2


Keywords


Public library, User, User study, Library services, Long Beach Public Library (LBPL), Resources, Covid-19 pandemic, patrons.

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E-ISSN: 2008-8310

   ISSN: 2008-8302